Thank you for shopping with Queen's Frocks. We appreciate your business and strive to provide you with high-quality products and excellent customer service.

Please read our Returns and Refunds Policy carefully before making a purchase.

All Sales are Final:
At Queen's Frocks, we operate under a policy where all sales are considered final. This means that once an order has been placed and payment has been processed, we do not accept returns, exchanges, or offer refunds, except in the case of damaged or defective products (see below for more information on damaged or defective products).

Cancellation Policy:
We understand that sometimes circumstances may change, and you may need to cancel your order. However, due to our streamlined order processing system, we are unable to accommodate order cancellations once they have been placed.

Damaged or Defective Products:
In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 3 days of receiving your order.

To assist you promptly, please provide detailed information about the issue, including photographs.

Our customer service team will review your case and provide instructions on how to proceed.

Please note that we may require the return of the damaged or defective product before issuing a replacement or refund.

Contact Us:
If you have any questions or concerns about our Returns and Refunds Policy, please don't hesitate to contact us at support@queensfrocks.com or by filling out the contact form on our website.

Changes to this Policy:
Queen's Frocks LLC reserves the right to update or modify this Returns and Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates or changes.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Returns and Refunds Policy.

We appreciate your understanding and support.